Please be aware that if you do not go to a specific area to get your questions answered, help may be delayed!
This website only supports those products sold within the United States. Consumer/Dealer
If you are a consumer/dealer with a question and live outside of the USA please go to the appropriate web site... Parent Company Toyo Rubber Japan
Japan
Japan (English Version)
Australia
Canada
Germany
United Kingdom Or http://www.toyojapan.com/ to find the distributor in your country * Contacting a Toyo dealer directly will expedite the handling of your question due to the volume of email we receive.
* We will try to respond to email between 2 and 5 business days.
* If you call Toyo Consumer Relations please be ready to provide: Your Name
Phone Number
Nature of Call
Tire Size in Question
Zip Code You are Calling From West Coast: 800-442-8696 (8:00am to 4:45pm PST)
East Coast: 888-444-8696 (8:00am to 4:45pm EST) Frequently Asked Questions: 1. How can I find an authorized Toyo dealer? 2. What tire do you recommend for my vehicle? 3. What "plus-size" can I use on my car with my new rims? 4. How much for this tire? Or is this tire in stock? 5. You don't have this size in this pattern. When do you think you will produce this size? 6. What Air Pressure do you recommend for my Toyo Tire? 7. Can I have a decal? 8. Will Toyo sponsor me? 9. What are the dimensions/specifications of this tire? 10. Original Equipment Toyo Tire information or questions: 11. My Toyo Tires are experiencing a problem. 12. I live in the United States and want to become a Toyo Dealer in the U.S. 13. Do you export Toyo Tires? 14. Are you hiring? 15. I still can't find a dealer! 16. None of the above will help me out/General Questions. 1. How can I find an authorized Toyo dealer?
To find an authorized Toyo dealer near you, please use ourDealer Locator. 2. What tire do you recommend for my vehicle?
To find tires to fit your vehicle please use our Tire Recommender. This is a great resource and will include all Toyo Tires that will fit your vehicle. Be sure and have the year, make, model and trim level of your vehicle as well as the current wheel size. It is important to also consider your driving style and driving conditions when you have several products available.
If you need more information please contact your local Toyo dealer or call our consumer relations department:
West Coast: 800-442-8696 (8:00am to 4:45pm PST)
East Coast: 888-444-8696 (8:00am to 4:45pm EST) 3. What "plus-size" can I use on my car with my new rims?
Our Tire Recommender will offer "plus-sizes" based on load indexes and tire diameters. However there are many variables involved in the actual fit of a tire. The tire may or may not fit based on how your particular vehicle is configured; lowered/raised, wheel offset, wheel width, excessive weight (stereo equipment) and/or other modifications that may have altered the way the vehicle came originally equipped.
To ensure a proper fit, we recommend you consult an authorized Toyo dealeror call our consumer relations department:
West Coast: 800-442-8696 (8:00am to 4:45pm PST)
East Coast: 888-444-8696 (8:00am to 4:45pm EST)
For any replacement tire fitment, remember these important points: 1. Any replacement tire must have equal or greater load carrying capacity compared to your original tires.
2. A tire's load capacity is totally dependent on inflation pressure.
3. All "plus" fitments should be inflated to a level that provides equal load capacity compared to your original tires.
4. Check inflation pressure at least monthly, when the tires are cold. Never bleed air from warm or hot tires.
5. Underinflation and/or overloading of the tire is the number one cause of preventable tire failure.
6. Make sure that the replacement tire is mounted on the correct rim width.
7. The tire's diameter must be +/-2% of OE diameter for passenger cars.
4. How much for this tire? Or is this tire in stock?
We do not sell directly to our consumers therefore we cannot offer pricing and/or availability information. Please contact the authorized Toyo dealer nearest you for information. 5. You don't have this size in this pattern. When do you think you will produce this size?
We are open to and welcome our customer's requests for new sizes. This can only lead to a better product line. Please submit your requests here. 6. What Air Pressure do you recommend for my Toyo Tires?
If you are still using the same size that came as Original Equipment on your vehicle, please follow the Tire Information Placard, usually located in the door jam or on the glove box door.
If you have plus-sized, please refer to our Tire Recommender or contact our Consumer Relations Department via phone or email with the Year, Make, Model of your vehicle, the OE size, and the new plus-size.
West Coast: 800-442-8696 (8:00am to 4:45pm PST)
East Coast: 888-444-8696 (8:00am to 4:45pm EST)
7. Can I have a decal?
Please call toll free: 800-953-8696 8. Will Toyo sponsor me?
Please click here for information, instructions and to download a PDF file of our sponsorship form. 9. What are the dimensions/specifications of this tire?
On each of our product pages you will find detailed technical information on the tires including sizes, overall diameter, recommended rim width and more more. 10. Original Equipment Toyo Tire information or questions:
Please call our consumer relations department:
West Coast: 800-442-8696 (8:00am to 4:45pm PST)
East Coast: 888-444-8696 (8:00am to 4:45pm EST)
11. My Toyo Tires are experiencing a problem.
Please contact the dealer nearest you by using our Dealer Locator or call our Consumer Relations Department:
West Coast: 800-442-8696 (8:00am to 4:45pm PST)
East Coast: 888-444-8696 (8:00am to 4:45pm EST)
12. I live in the United States and want to become a Toyo Dealer in the U.S.
Please contact our Sales Department at albertyd@toyotires.com. 13. Do you export Toyo Tires?
We, Toyo Tire (USA) Corporation, do not export tires. Please visit Toyo Rubber Japan http://www.toyojapan.com/ to become an importer/distributor for your country. 14. Are you hiring?
Please contact our Human Resource Department 15. I still can't find a dealer near my home.
Please call our consumer relations department:
West Coast: 800-442-8696 (8:00am to 4:45pm PST)
East Coast: 888-444-8696 (8:00am to 4:45pm EST)
16. None of the above will help me out/General Questions.
Please call our consumer relations department:
West Coast: 800-442-8696 (8:00am to 4:45pm PST)
East Coast: 888-444-8696 (8:00am to 4:45pm EST) |
